Local advice, online advice and phone advice

Whether you would like personal advice, want to remain anonymous, looking for advice on the phone or read information material … here we have put together a collection of different offers for you.

German language

  • Café Beispiellos
    030 6 66 33 955
    anonymous and free of charge
    Mo – Fr: 10 – 19 Uhr (nur mit Terminvereinbarung!)
  • Hotline der BZgA
    0800 13 72 700
    anonymous and free of charge
    Monday – Thursday 10 a.m. – 10 p.m.
    Friday – Sunday 10 a.m. – 6 p.m.
  • Deutsche Hotline
    0800 077 66 11
    anonymous and free of charge
    Monday – Friday 10 – 16 Uhr

Other languages

Russland FlaggeRussian helpline (Café Beispiellos mobil)
0162 274 56 12
anonymous

Arabic helpline (Café Beispiellos mobil)
0173 565 36 22
anonymous

Türkei Flagge

Türkish helpline
0800 326 47 62
anonymous
Mo: 18 – 20  Uhr | Di: 20 – 22 Uhr | Fr: 10 – 12 Uhr

Polen Flagge

Polnish helpline
0800 326 47 62
anonymous
Di: 15 – 17 Uhr

 

 

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Further contact points on the subject of gambling and computer game addiction, such as psychotherapists, other counseling services, … can be found on the Charité database: www.spielsucht-hilfe-berlin.de

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  • Putting all your bets on one card – tips for gamblers” flyer
    ▶ Deutsch, english, Türkçe, العربية
    www.faules-spiel.de
  • Putting all your bets on one card – tips for relatives of gamblers” leaflet
    ▶ Deutsch, english, Türkçe, العربية
    www.faules-spiel.de
  • Information leaflets and flyers for gamblers and their families
    ▶Deutsch, english, Türkçe, العربية, polski, Русский
    www.bzga.de

schließen